We replaced all of the software and hardware in over 50 stores within a retail chain. We resolved compatibility problems between multi-vendor software applications. We advised the Payroll Department during a new software roll-out across Western Canada. Created a Call Center for improved corporate support including hiring and trained staff. Created an internal corporate web site and wrote on-line Operating Procedures for company processes. Advised IT staff on operational and performance issues relating to infrastructure changes.
We are particularly proud of this one. We moved over 200 servers and related networking equipment from an old computer bunker to a new computer bunker without disrupting business operations. We were involved in resource planning, risk analysis, scheduling and the actual move of equipment. The long nights resulted in a very happy customer who complimented our effort to bring the project in ahead of schedule.